Delivery & Collection

International Shipping

• Do you ship internationally?

Click and Collect

• Can I cancel or change an order paid with Afterpay or Zip?
• How can I pay for my Click & Collect order?
• What is Click & Collect?
• How long will my Click & Collect order be held at store?
• An item I would like to purchase is not near my local store.
• What happens if my Click & Collect order is rejected?

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Shipping and delivery

• Do you offer free shipping?
• Can I deliver to a PO Box or Parcel Locker?
• How do I track my order?
• How long will it take to ship to my address?
• Updating address details?
• Why is express post not an option?

Same Day Delivery

• Same Day Delivery: How It Works
• What products are available for Same Day Delivery?
• What happens if I place my Same Day Delivery order after 2:00pm?
• How do I track my Same Day Delivery order?
• Who will deliver my order?
• What happens if I'm not at my delivery address when my order arrives?

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Delivery issues

• My delivery arrived damaged
• What do I do if an item is missing from my order?