EB World

EB World Plus

• What can I use my 5% Digital Currency discount on?
• I didn’t get the product I want, can I get a refund on EB Plus?
• How does the Buy 10 Get 1 free system work?
• Does EB Plus guarantee me a product in an exclusive release?
• Does EB Plus renew automatically?
• How much is EB Plus?

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EB World Benefits

• What is the Level Up Bonus?
• How do I become a Level V (5) member?
• What is the birthday reward for my level?
• What is the Gift Guarantee?
• What is the Game Guarantee?
• Earning Carrots & Leveling Up?

My Account

• How to create an EB World Account
• How do I manage my email or SMS preferences?
• Where can I view my order history or invoices?
• How do I recover my account if I’ve lost access to my email or phone?
• How do I delete or deactivate my EB Games / EB World account?
• Cancelling your EB World membership?

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