Skip to main content
We are currently experiencing a high volume of calls and emails. Please be patient as we work to assist everyone as quickly as possible. Your understanding and teamwork during this busy period are greatly appreciated.
EB Games Australia
EB World
EB World
EB World Benefits
What is the Level Up Bonus?
How do I become a Level V (5) member?
What is the birthday reward for my level?
What is the Gift Guarantee?
What is the Game Guarantee?
Earning Carrots & Leveling Up?
My Account
Cancelling your EB World membership?
Change or stop EB World communications?
Lost or stolen EB World card?
Changing your email address?
Need your password reset?
How do I activate my account?