How to redeem a code on Xbox Series X|S & Xbox One -
1.Sign in to your Xbox console (make sure you’re signed in with the Microsoft account
you want to redeem the code with).
2.From the Home screen, select and open the Store app. (If the Store app is not
displayed, go to My games & apps, select Apps, and select the Store app from there.)
3.In the Store app, move the cursor left or press the View button on the controller
to open the side menu.
4.From that menu, select Redeem.
5.Enter 25-character code, and then follow the prompts. Don’t worry about hyphens,
the system takes care of those for you.
How to redeem a code on Xbox 360?
1.Sign in to your Xbox 360 (make sure you’re signed in with the Microsoft account you
want to redeem the code with).
2.Press the Xbox Guide button on your controller.
3.Select Games & Apps, then choose Redeem Code.
4.Enter the 25-character code, then follow the prompts. Don’t worry about hyphens,
the system takes care of those for you.
Important
* Codes can’t be activated or used if your account has an outstanding balance or your
payment option is expired or no longer valid.
* If customers have multiple Microsoft/Xbox accounts, make sure you're signed in to
the one to which you want to apply the gift card or code. Money can't be transferred
from one Microsoft account to another and can't be converted from one currency to
another.
