We always strive to provide great customer service online & instore.
If your experience with a service or staff member in store or our customer service team has not been to your satisfaction, we would like to hear from you. Constructive feedback helps us improve the level of service we provide.
Please submit your feedback via our request form with the, Enquire Here, option here or from the bottom of this page.
Please note, to help ensure we can direct your feedback to the right team, please provide as much detail possible. Information such as the following will be greatly appreciated. If you cannot recall all details, that's ok.
- name or names of any staff members involved
- store location or name
- time and date of your visit if in store, estimated times are ok if unsure
- clear information on what has happened, been said or done
If your experience with a service or staff member has been a great one, we love to be able to provide feedback and comments to the staff or team involved!
Please use the same request form and select the compliment option when prompted.